Frequently Asked Questions

If you are unable to find the answer you are looking for here then please contact Support or call.

General
How does YardandGroom work?
Employers register and pay a non-recurring subscription fee to post their job listings and contact jobseekers. Paid employers can also be contacted by our jobseekers.
Jobseekers register for free and can contact our employers, either directly on the employer profile, or by applying to a job listing.
I received a strange error! What do I do?
Don't panic! Please contact support using the link above and include the URL where the error occurred and what you were doing. We will try our best to fix it ASAP.
My job listing/jobseeker page shows a blank profile photo. How do I change it?
You can change your profile photo at any time from the Account page by clicking your profile photo.
I have forgotten my password. What do I do?
Please reset your password by clicking here
For Jobseekers
Is your site free for jobseekers?
Yes! Jobseekers create their profile, contact our employers, upload their CV and photos all for free.
How can I make my jobseeker profile more attractive to employers?
Excellent question. List all of your equestrian experience, upload your C.V, and include photos and even a video of yourself riding. We also recommend you unlock your jobseeker rosette which will make your profile stand out amongst other jobseekers.
What is a jobseeker rosette?
This tells employers your profile is complete and is visible in search results. To unlock your jobseeker rosette visit your account page and click on the rosette section to learn more.
For Employers
Is your site free for employers?
Employers are required to select and pay for a subscription before they are able to advertise and contact Jobseekers, however they can register and setup their employer account for free.
How do I restrict who can apply to my job ad?
You can set view permissions by country or continent for your job ads in your Privacy settings page.
My job listing isn't appear in the search results or job map. What do I do?
Please make sure:
  • You have an active subscription.
  • Your job is not set to private (clicking here to view your jobs).
  • You have not opted to keep your jobs off of the Jobs Map in your Privacy Settings.
Equestrian Recruitment Since 2002.
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