Lee Valley Riding Centre in London is a British Horse Society accredited riding school, training centre and livery yard. We provide year-round riding lessons for a variety of customers including complete beginners, advanced riders, schools, universities, Pony club members and riders with special needs.
Working as part of a small customer service team this post is the first point of contact for all our customers by telephone, face to face or email. We are looking to recruit exceptional, friendly, professional staff to assist the riding centre to deliver the experience our customers are promised. You must possess excellent customer service skills, be welcoming, engaging to project a positive image, deliver exceptional service, and exceed customer expectations. You would need experience of cash handling (including till reconciliation) and proven ability to complete a variety of administrative tasks, e.g filing, correspondence, record keeping, coordinating bookings and activities. Experience of computer booking systems is desirable.
Successful applicants will be required to obtain a Disclosure Certificate from the Criminal Records Bureau, for which assistance will be given.